FAQ

What are your shipping details?

  • Ready to ship items will ship within 2 business days
  • Custom order items are hand crafted and shipped within 15-19 business days
  • Free Shipping on all domestic orders is provided via USPS First Class
  • Expedited shipping options are available
  • Currently not shipping internationally
  • Products are shipped from Washington state

How do I find my ring size?

  1. Use a string or floss to measure your finger.
    • Stretch out string along a ruler and take down the length in millimeters
  2. Place a ring you already own on a ring size chart.
    • Find a ring that fits you well.
    • Print out a true-to-size ring chart and place your ring on the circles until you find one that matches the inside circumference of the ring.

Do you offer repairs?

We do! We offer:

  • professional cleaning of gemstones and refreshing of noble metals including patina
  • stone replacement
  • replace/ replicate 1 earring from a pair (if specific material is still on hand)
  • remake something broken into something new (see kentsugi collection)

Do you offer promotions?

Yes! When you sign up to become a VIP Insider you are the first to access new collection releases and promotions that are not publicized on the website.